Technical Support Trainee

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We are seeking Software Support – Trainee to provide technical support and maintenance for our dialer systems with Linux & SQL technology.

Candidates with knowledge in both SQL & Linux will only get shortlisted for interview rounds.

Locations : Mumbai, Andheri East, Chakala
Vacancies: 5+

Responsibilities include:
– Installing and configuring dialer systems, ensuring their optimal performance and functionality
– Troubleshooting and resolving technical issues related to dialer systems, including Asterisk and database errors
– Performing system maintenance and updates to ensure their smooth operation and optimal performance
– Providing technical support to clients and end-users, resolving their queries and issues related to dialer systems

Requirements:

– Experience 0-6months
– Bachelor’s degree in Computer Science, Information Technology or a related field

– Knowledge in Linux installation and basic commands(Mandatory)

– Knowledge in Database(SQL, MySQL), queries, installation(Mandatory)
– Excellent problem-solving skills and the ability to troubleshoot technical issues
– Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
– Freshers can apply

Candidates can apply and can share their CV directly to “[email protected]” Contact no – 8077406783 (Monday – Friday, Timing 9-6)

About Teckinfo

Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. is a leading product company in messaging & communication space. We provide Contact Center Software (Cloud based, Hybrid & On Premise), Helpdesk Software, Lead Management System & CRM products. Our products are highly scalable & flexible thus empowering organizations to engage with their customers & enhance their customer experience. We currently work In 30 odd industry verticals like Banking, Insurance, Telecom, BPO, Education, Healthcare etc. providing them with customized solutions.

We have a Team of 100+ professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai & Pune. Our Product implementations spread across India, South East Asia, Middle East and Africa.

Job Types: Full-time, Permanent

Pay: ₹100,000.00 – ₹180,000.00 per year

Benefits:

Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Day range:

Monday to Friday
Weekend availability

Shift:

Day shift
Morning shift
Night shift
Rotational shift

Application Question(s):

Do you have knowledge about basic SQL/MYSQL or any other database?
Do you have knowledge about basic LINUX/CENTOS?

Work Location: In person

Expected Start Date: 03/06/2024

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