Primary Job Responsibility:
* Understands the various computer screens and how to utilize them effectively
* Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
* Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
* Adheres to all company and specific Contact Centre policies and procedures
* Completes any work as assigned by Management
Education and Essential Experience:
Fresher can apply
* 6 months BPO
* Graduate / Undergraduate
* Excellent Written and spoken communication, business technical writing
* Computer Skills ability/experience using computer applications
* Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
* Open to work in a voice environment
Job Types: Full-time, Fresher
Pay: ₹15,203.38 – ₹20,901.56 per month
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Sales: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person