Title: Sales and Service Engineer (Freshers Only)
Reports to: Manager of Business Development
Preferred Location: Cuttack, Bhubaneshwar
Will be based in Cuttack or Bhubaneshwar, Orissa, and report to company headquarters in Pune, Maharashtra.
Job Type: Full-time
About the Job:
We are seeking a motivated and enthusiastic individual to join our team as a Sales and Service Engineer. This is an excellent opportunity for a fresher to begin their career in sales and service, and gain valuable experience in the field of industrial actuation. As a Sales and Service Engineer, you will play a pivotal role in driving sales and promoting our products to existing and potential customers.
Responsibilities:
a. Essential Job Function – Service:
On-site installation of actuators and startup assistance
On-site/in-house troubleshooting repair, modification, and upgrade of all products
Promotion of our products and services
Understand the customer’s needs, identify upcoming opportunities/new projects and make suitable recommendations for actuator retrofits
Work with customers to understand technical and commercial specifications, to differentiate and pre-qualify our products and services
Communicate findings to local sales representatives and factory personnel
Conduct regular visits to our installations and collect data on health of the actuators
Provide predictive analysis of health of the installations to the customer and make necessary recommendations to maintain health and safety of the products and operations
b. Essential Job Function – Sales:
Identify and prospect potential clients for Electro-Hydraulic and Electric Actuators in the Indian markets
Focus on sectors such as Steel, Metals and Mining, Oil and Gas, Power, Cement and Chemical Fertilizers
Build and maintain strong relationships with new and existing customers
Make sales calls and present technical product demonstrations to customers, control valve manufacturers and engineering consultants, to showcase the features and benefits of our products
Understand customer needs, review technical requirements, and make recommendations for appropriate products based on the requirements
Collaborate with the sales team to develop effective sales strategies and achieve sales targets
Create techno-commercial sales proposals and quotations, participate in techno- commercial negotiations
Conduct training and education programs, generate returns on investment and cost of ownership recommendations on Actuators for customers
Understand the competitive landscape, perform in-depth competitor analyses, define and implement strategies to encourage market participation and gain market share
Monitor the competition, market trends and develop market knowledge, take initiative to identify and act upon new opportunities
Attend industry trade shows, exhibitions, and conferences to network and generate leads
Generate daily, weekly, monthly, quarterly and annual sales reports. Analyse historical sales data and forecast future sales
Stay abreast of industrial developments and technological advances which might impact and/or complement our suite of products
Provide exceptional customer service throughout the sales process and ensure customer satisfaction
c. Special Responsibilities:
Remain on-call 24 hours a day while on active duty
Make travel arrangements, travel on short notice and for extended periods of time
Communicate troubleshooting and repair information to the team by phone/emails
Arrange timely shipment of repair/spare parts as needed
Maintain a database for service and training activities, monitor trends and write service reports
d. Required Skill Set:
Willingness to travel, as required
Must be a self-starter with a positive outlook and attitude to learn
Must be well spoken, and possess good written communication and presentation skills
Project management skills including tracking, reporting, and record keeping are a must
Must be able to multitask, adapt to changing priorities, work under pressure and deadlines, be detail-oriented, accountable and organized
Must possess a good understanding of electro-mechanical systems, fluid flow and industrial applications along with good troubleshooting and diagnostic skills
Must be able to deftly use hand tools and test equipment
Basic knowledge of MS Office, advanced Excel, and computer skills is a must-have
Educational Requirements:
Bachelor’s Degree or Diploma in Engineering from a reputed institute (Instrumentation / Mechanical / Mechatronics / Robotics / Electrical / Electronics)
Fundamentals of Electric / Hydraulic Actuators used with valves or automation industry (Electric / Hydraulic Actuators)
Knowledge of Servo / Stepper Motors, Variable Frequency Drives and Hydraulics preferred
Knowledge of Application Engineering of Control Valves and Control Valve Automation
Benefits:
Comprehensive training and mentorship programs to develop your sales and service skills and product knowledge
Competitive starting salary package with incentive structure based on performance
Opportunities for career advancement and growth within the company
Travel and expense reimbursement for business-related activities
Supportive and collaborative work environment
If you are a dynamic individual with a drive to succeed, we would love to hear from you. Join our team and embark on an exciting journey in your career. Apply now with your updated resume.
About Us:
Accuisite Technologies Private Limited (ATPL) is a privately held, Pune-based engineering and manufacturing company. Our operations are largely defined by the manufacturing and sales of actuators and associated equipment. ATPL is the authorized representative for sales and service of Rexa’s line of Electraulic Actuators, Bernard Controls’ Electric Actuators and Tri-Sen Turbomachinery Controls’ Turbine and Compressor Control Systems.
Through this job post, we intend on finding someone who can support us with sales and after- sales service for our products. A strong technical background combined with a passion for frontline sales and customer service is essential for success in this role.
While our leadership team will be there at each step to guide you, skills such as customer centricity, attention to detail, customer/stakeholder management and excellent communication will be appreciated. Independence, curiosity, confidence, and accountability are qualities that are highly valued by us.
Job Types: Full-time, Fresher
Pay: ₹12,000.00 – ₹18,000.00 per month
Schedule:
Day shift
Weekend availability
Education:
Bachelor’s (Preferred)
Experience:
engineering: 1 year (Preferred)
Language:
English (Required)
Willingness to travel:
75% (Required)
Work Location: In person