Job Title: Store Manager – Ice Cream Store
Location: Sivakasai , Tamil Nadu
Job Type: Full-time
Job Description:
As the Store Manager, you will be responsible for overseeing all aspects of our ice cream store’s operations, including but not limited to:
1. Team Leadership and Management:
Recruit, hire, train, and supervise a team of enthusiastic employees.
Provide ongoing coaching and development to ensure staff members are equipped with the skills and knowledge to deliver exceptional customer service.
Schedule staff shifts efficiently to meet operational requirements while controlling labor costs.
2. Customer Service:
Lead by example in delivering outstanding customer service, creating a welcoming and enjoyable atmosphere for every visitor.
Handle customer inquiries, feedback, and complaints in a professional and timely manner, striving to resolve issues to the customer’s satisfaction.
3. Operational Excellence:
Oversee day-to-day store operations, including opening and closing procedures, cash handling, and inventory management.
Ensure compliance with health and safety regulations, maintaining a clean and sanitary environment at all times.
Monitor product quality and freshness, taking proactive steps to address any issues.
4. Sales and Financial Management:
Drive sales growth by implementing effective marketing strategies, upselling techniques, and promotional activities.
Manage store inventory levels, including ordering stock and controlling shrinkage.
Monitor financial performance, analyze sales data, and implement cost-saving measures to maximize profitability.
5. Training and Development:
Conduct regular staff meetings and training sessions to communicate company policies, procedures, and product knowledge.
Foster a positive work culture based on teamwork, respect, and mutual support.
Qualifications:
Previous experience in a supervisory or management role, preferably in the retail or food service industry.
Strong leadership and team-building skills, with the ability to motivate and inspire others.
Excellent communication and interpersonal abilities, with a customer-focused mindset.
Proficiency in basic computer skills, including POS systems and Microsoft Office applications.
Knowledge of food safety regulations and best practices.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Benefits:
Competitive salary commensurate with experience.
Opportunities for career growth and advancement within the company.
Employee discounts on ice cream and other menu items.
Fun and supportive work environment with a passionate team.
For Contact Details :
9943828030 / [email protected]
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 – ₹20,000.00 per month
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Education:
Bachelor’s (Required)
Work Location: In person