Tele Caller Executive

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Job Description: Telecaller Executive

Position: Telecaller Executive

Location: madhapur – hyderabad

Job Type: Full-time


– Make outbound calls to potential customers and clients.

– Handle incoming calls from customers regarding sales inquiries, feedback, grievances, and delivery coordination.

– Coordinate with the sales team to ensure smooth communication and follow-up with leads.

– Process refunds and returns as per company policies.

– Maintain a high level of professionalism and customer service during all interactions.

– Utilize basic computer knowledge to perform tasks such as data entry and using software applications.

– Ensure office presence during scheduled shifts, which may include weekends (Saturday and Sunday) and early morning shifts starting from 6 am.

– Fluent in Telugu, Hindi, and English languages to effectively communicate with customers and clients.

– Utilize Excel and internet applications for data management, reporting, and research purposes.

– Demonstrate a proactive approach in resolving customer queries and issues to ensure customer satisfaction.

– Maintain accurate records of interactions with customers and update relevant information in the system.

– Collaborate with the team to achieve sales targets and objectives.


– Previous experience in a customer service or telecalling role preferred.

– Basic computer knowledge, including proficiency in Excel and internet usage.

– Excellent communication skills in Telugu, Hindi, and English languages.

– Strong interpersonal skills and the ability to work effectively in a team environment.

– Ability to handle multiple tasks simultaneously and prioritize workload effectively.

– Flexibility to work weekends (Saturday and Sunday) and early morning shifts.

– Ability to handle sales inquiries, feedback calls, grievances, and delivery coordination efficiently.

– Strong problem-solving skills and a customer-centric approach.

Note: The selected candidate will be required to work on weekends (Saturday and Sunday) with a week off on either Monday or Thursday, and early morning shifts starting from 6 am may be required.

Job Types: Full-time, Fresher

Pay: ₹8,086.00 – ₹20,000.00 per month


Provident Fund


Evening shift
Rotational shift
Weekend availability

Supplemental pay types:

Commission pay
Performance bonus


Bachelor’s (Preferred)


Technical support: 1 year (Required)
tele sales: 1 year (Required)
total work: 1 year (Preferred)


Hindi (Preferred)
English (Preferred)

Work Location: In person

Application Deadline: 09/05/2024
Expected Start Date: 10/05/2024

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