Assistant Manager – Network Operations & Support (Network Operations & Support) – B3101_2

Purpose – Broad objective of the role

Circle Project Manager

Size and Scope of Role – No. of direct reports

  • Responsible for end to end delivery of project goals in circle.
  • Customer management in circle
  • Cost management in circle
  • Qualitiy assurance of services being delivered
  • Risk management by assuring risk register in maintained and monitored
  • Adhering to project schedule
  • Vendor management in circle
  • Maintaining customer reports and communication

Size and Scope of Role – Total team size

Minimum qualification & experience

  • Graduation with 4-7 years of relevant experience

Other knowledge/skills

  • Troubleshooting experience of network, equipment and service level faults
  • Ability to write and present a comprehensive vulnerability assessment report.
  • Understanding of domain and related technologies
  • Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

Key Responsibilities

  • Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency
  • Manage new enhancements/issue resolution.
  • Proactive/Reactive fault management; Incident Management: Customer Handling
  • Identify day to day manual activities, repeat tasks and leading the effort to automate them.
  • Circle customer interactions for close coordination of project E2E delivery.
  • 100% compliance for OHS
  • Quality Assurance
  • Monthly AT and WCC sign-off

Technical Competencies

  • Good understanding of 4G/5G Technology
  • Understanding of Transmission equipment
  • Good Project Management Skills

Knowledge / Skills

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