Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Business Continuity Planning (BCP)
Good to have skills : Cloud Infrastructure, Enterprise Network Operations
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelors degree
The IT Disaster Recovery Coordinator directs IT disaster response/crisis management activities in compliance with the IT emergency plan and helps provide and coordinate disaster preparedness training with respect to the organization’s information technologies, helping ensure business continuity. • Work with Client Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures. • Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies. • Establish and maintain detailed DR communications and command and control plans through a change management process. • Work with the IT technical team to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle. • Develop and understand all testing necessary for a successful DR execution. • Schedule and lead all DR exercises. • Provide ongoing feedback for risk management, mitigation, and prevention. • Regularly report Disaster Recovery activities to upper management. • Act as liaison for auditing and examination of disaster recovery processes. • Help ensure compliance with all applicable federal, state and local laws, regulations, and ordinances. Qualification Requirement: A bachelor’s degree in computer science, information systems, information protection (information security), or a related IT field is required. Certification in CBCP or CFCP is preferred; a PMP certification is desired. Require 10+ years of experience in IT operations implementing and supporting web and middleware solutions in a data center environment. Must have 4+ years of experience dedicated to disaster recovery operations and management in the financial or other similar industry. Need experience managing large projects, using PMI standard methods and tools. Understanding of current recovery solutions, high availability architectures and mainframe architectures is needed, as is knowledge of crisis communication solutions. Must know elementary IT network principles. Require excellent oral and written communication skills to convey plans, exercises, and activities. Must be able to interact with technical, non-technical, and management staff. Familiarity with business continuity program life cycle plans and source deliverables (e.g., risk assessments, bias, continuity planning) is essential.
Bachelors degree
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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